Professional Technical Support: Provide creative problem-solving skills in servicing, maintaining, and troubleshooting advanced vision inspection machines.
Customer Care Advocate: Build strong customer relationships and support business development.
Facilitate Technology Advancement: Gather customer feedback to improve existing technologies and develop new products.
Manufacturing Engineer
Batu Kawan, Penang
Set up vision system and ensure on-time delivery
Work on process yield improvement, cost reduction and resolve manufacturing problems
Apply Lean Manufacturing System and Kaizen to evaluate and improve on quality and processes
Order Fulfilment Executive
Batu Kawan, Penang
Involve in production scheduling and material planning according to sales orders and forecast
Liaise with the Business Development team on the demand loading based on customer forecast/order and drive towards forecast accuracy
Ensure the production and material planning meets the build plan/customer request accurately
Software Application Engineer
Batu Kawan, Penang
Collaborate with a team of skilled engineers to provide timely and outstanding customer service.
Become a trusted advisor to our clients, conducting thorough requirement analyses, gathering critical information, and collaborating with the development team to create effective solutions.
Drive innovation by working closely with users to resolve challenges and streamline business processes for IR 4.0 Smart Manufacturing.
Technical Support Engineer
Batu Kawan, Penang
Melaka (Home-based)
Negeri Sembilan (Home-based)
Supporting customers on technical challenges for vision inspection machine system setup, maintenance and troubleshooting at customer premises
Provide knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills
Work closely with the R&D Team on quality and design related improvement based on customer feedback
Technical Support Engineer (IN)
Chennai, India
Bengaluru, India
Supporting customers on technical challenges for vision inspection machine system setup, maintenance and troubleshooting at customer premises
Provide knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills
Work closely with the R&D Team on quality and design related improvement based on customer feedback
Technical Trainer
Batu Kawan, Penang
Conduct technical training on company products for internal and external parties
Prepare training materials according to the level of targeted users
Work closely with internal teams to create technical documentation, including user manual, revision for products or process info, etc.
Technician / Sr. Technician
Batu Kawan, Penang
Assemble, set up and buyoff the machine vision system
Troubleshoot machine vision systems and support daily production operations
Perform machine assembly, alignment and tuning
No data found...
Field Technical Support Engineer (US)
Austin, Texas
Job Description
Exciting Expansion in ViTrox USA!
ViTrox Corporation, a global leader in high-speed machine vision inspection systems, is growing! We are thrilled to announce an opening for an on-site Technical Support Engineer with exceptional qualities to join our team in Austin, Texas.
Join our dynamic team and help drive innovation in vision inspection technology. Together, we can make a significant impact in the field of vision inspection machines.
Ready to make an impact? Join ViTrox today!
Responsibilities
Professional Technical Support: Provide creative problem-solving skills in servicing, maintaining, and troubleshooting advanced vision inspection machines.
Customer Care Advocate: Build strong customer relationships and support business development.
Facilitate Technology Advancement: Gather customer feedback to improve existing technologies and develop new products.
Key Qualifications
A recognized Diploma / Advance Diploma / Degree in Science & Engineering, preferably in Electrical & Electronics / Computer Science or equivalent.
Preferably with experience in servicing or using automated inspection equipment (SPI, AOI and AXI).
Strong communication skills.
Good troubleshooting & problem-solving skills.
Possesses own transport and is willing to travel extensively across the USA.
Positive attitude & flexibility to accommodate conference calls with Headquarter.
Applicants from Texas, the Southeast region & Canada are welcome.
Body, mind and soul: Free lunch, sports facilities, gym, etc.
Financial well-being: Bonuses, Share Grant Scheme, car loan interest subsidy, relocation allowance, etc.
Growth: Education Assistance Programme, training leave, etc.
Prevention and recovery: Free medical and hospitalisation insurance, personal accident insurance,
unlimited visits to panel clinics, specialist claim, and optical/dental claim, etc.
Flexibility and convenience: Free parking, in-house cafe, in-house ATM, etc.
Compassion: Compassionate leave, calamity leave, etc.
ViTrox is a design and manufacturing company that powers machine vision solutions for semiconductor and electronics packaging companies. From digitising manufacturing processes to scanning product defects, our products perform reliably at higher speeds and with greater precision.
Now, as a company with an extensive customer base globally, we are looking for a passionate manufacturing engineer to scale new products to volume production and constantly improve the production process.
Responsibilities
Set up vision system and ensure on-time delivery
Work on process yield improvement, cost reduction and resolve manufacturing problems
Apply Lean Manufacturing System and Kaizen to evaluate and improve on quality and processes
Refine manufacturing standard operating procedures (SOP) and work instruction (WI)
Key Qualifications
Background in any Engineering field
Experience in the manufacturing field
Excellent organisational, interpersonal and communication skills
Creative and self-motivated team player
Knowledgeable in ERP, ISO9001, Kaizen, Kanban, SPC, 8D report
Knowledgeable in vision will be an added advantage
Experience with Lean Manufacturing will be an added advantage
Able to work long hours to meet manufacturing demand (if required)
Body, mind and soul: Free lunch, sports facilities, gym, etc.
Financial well-being: Bonuses, Share Grant Scheme, car loan interest subsidy, relocation allowance, etc.
Growth: Education Assistance Programme, training leave, etc.
Prevention and recovery: Free medical and hospitalisation insurance, personal accident insurance,
unlimited visits to panel clinics, specialist claim, and optical/dental claim, etc.
Flexibility and convenience: Free parking, in-house cafe, in-house ATM, etc.
Compassion: Compassionate leave, calamity leave, etc.
Batu Kawan, Penang
Melaka (Home-based)
Negeri Sembilan (Home-based)
Order Fulfilment Executive
Batu Kawan, Penang
Job Description
ViTrox is a design and manufacturing company that powers machine vision solutions for semiconductor and electronics packaging companies. From digitising manufacturing processes to scanning product defects, our products perform reliably at higher speeds and with greater precision.
Now, as a company with an extensive customer base globally, our Order Fulfillment team is looking for a hardworking order fulfilment executive to help us improve planning and forecasting activities.
Responsibilities
Involve in production scheduling and material planning according to sales orders and forecast
Liaise with the Business Development team on the demand loading based on customer forecast/order and drive towards forecast accuracy
Ensure the production and material planning meets the build plan/customer request accurately
Work closely with internal stakeholders such as R&D, Technical Support and Procurement on the critical parts and safety stock identification and strategy purchase as well as the New Product Introduction (NPI) material and inventory planning
Work on continuous improvement for end-to-end order fulfillment processes
Key Qualifications
Background in Business Administration, Operation Management, Technology Management or equivalent
Experience in production control/planning
Understand the production operation in the semiconductor industry
Experience in inventory control and/or spare parts replenishment
Body, mind and soul: Free lunch, sports facilities, gym, etc.
Financial well-being: Bonuses, Share Grant Scheme, car loan interest subsidy, relocation allowance, etc.
Growth: Education Assistance Programme, training leave, etc.
Prevention and recovery: Free medical and hospitalisation insurance, personal accident insurance,
unlimited visits to panel clinics, specialist claim, and optical/dental claim, etc.
Flexibility and convenience: Free parking, in-house cafe, in-house ATM, etc.
Compassion: Compassionate leave, calamity leave, etc.
At ViTrox, we are pioneers in machine vision solutions that empower semiconductor and electronics packaging companies to achieve manufacturing excellence. Our cutting-edge technology transforms production processes, enabling rapid defect detection with unparalleled speed and precision.
As a global leader with a vast customer base, we are seeking a talented and passionate Software Application Engineer to join our dedicated team. In this role, you will play a crucial part in ensuring our customers receive exceptional experiences. If you are a problem-solver with a customer-centric approach, we encourage you to apply!
Responsibilities
Collaborate with a team of skilled engineers to provide timely and outstanding customer service.
Become a trusted advisor to our clients, conducting thorough requirement analyses, gathering critical information, and collaborating with the development team to create effective solutions.
Drive innovation by working closely with users to resolve challenges and streamline business processes for IR 4.0 Smart Manufacturing.
Empower our users by providing comprehensive training on AI, Big Data Analytics & Visualization platform deployment, system maintenance, and troubleshooting for our Smart Manufacturing Software.
Utilize your technical skills in SQL Database Management & Web Development to maintain accurate and concise service and support documentation.
Key Qualifications
A background in Science and Technology, Engineering (Electrical & Electronics, Mechatronics, Mechanical), Computer Science/Studies, or equivalent.
Experience in customer service and support for software applications is a plus.
Diploma holders with relevant work experience are encouraged to apply.
A strong customer-oriented mindset and excellent communication skills.
Flexibility and a willingness to travel, with the ability to work extended or irregular hours when needed.
Body, mind and soul: Free lunch, sports facilities, gym, etc.
Financial well-being: Bonuses, Share Grant Scheme, car loan interest subsidy, relocation allowance, etc.
Growth: Education Assistance Programme, training leave, etc.
Prevention and recovery: Free medical and hospitalisation insurance, personal accident insurance,
unlimited visits to panel clinics, specialist claim, and optical/dental claim, etc.
Flexibility and convenience: Free parking, in-house cafe, in-house ATM, etc.
Compassion: Compassionate leave, calamity leave, etc.
Batu Kawan, Penang
Melaka (Home-based)
Negeri Sembilan (Home-based)
Job Description
ViTrox is a design and manufacturing company that powers machine vision solutions for semiconductor and electronics packaging companies. From digitising manufacturing processes to scanning product defects, our products perform reliably at higher speeds and with greater precision.
Now, as a company with an extensive customer base globally, we are looking for a dedicated technical support engineer to help us enhance customer experience satisfaction.
Responsibilities
Supporting customers on technical challenges for vision inspection machine system setup, maintenance and troubleshooting at customer premises
Provide knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills
Work closely with the R&D Team on quality and design related improvement based on customer feedback
Key Qualifications
Background in Science and Engineering. Preferably in Engineering (Electrical & Electronics / Mechatronics / Mechanical), Computer Science / Studies, Science & Technology or equivalent
Experience in customer service and support for vision inspection machines is an added advantage
Diploma holders with relevant working experience will be considered
Customer-oriented behaviour and mindset
Possess own transport and willing to travel when required
Flexible, responsive and able to work long and irregular hours if required
Body, mind and soul: Free lunch, sports facilities, gym, etc.
Financial well-being: Bonuses, Share Grant Scheme, car loan interest subsidy, relocation allowance, etc.
Growth: Education Assistance Programme, training leave, etc.
Prevention and recovery: Free medical and hospitalisation insurance, personal accident insurance,
unlimited visits to panel clinics, specialist claim, and optical/dental claim, etc.
Flexibility and convenience: Free parking, in-house cafe, in-house ATM, etc.
Compassion: Compassionate leave, calamity leave, etc.
ViTrox is a design and manufacturing company that powers machine vision solutions for semiconductor and electronics packaging companies. From digitising manufacturing processes to scanning product defects, our products perform reliably at higher speeds and with greater precision.
Now, as a company with an extensive customer base globally, we are looking for a dedicated technical support engineer to help us enhance customer experience satisfaction.
Responsibilities
Supporting customers on technical challenges for vision inspection machine system setup, maintenance and troubleshooting at customer premises
Provide knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills
Work closely with the R&D Team on quality and design related improvement based on customer feedback
Key Qualifications
Background in Science and Engineering. Preferably in Engineering (Electrical & Electronics / Mechatronics / Mechanical), Computer Science / Studies, Science & Technology or equivalent
Experience in customer service and support for vision inspection machines is an added advantage
Diploma holders with relevant working experience will be considered
Customer-oriented behaviour and mindset
Possess own transport and willing to travel when required
Flexible, responsive and able to work long and irregular hours if required
Body, mind and soul: Free lunch, sports facilities, gym, etc.
Financial well-being: Bonuses, Share Grant Scheme, car loan interest subsidy, relocation allowance, etc.
Growth: Education Assistance Programme, training leave, etc.
Prevention and recovery: Free medical and hospitalisation insurance, personal accident insurance,
unlimited visits to panel clinics, specialist claim, and optical/dental claim, etc.
Flexibility and convenience: Free parking, in-house cafe, in-house ATM, etc.
Compassion: Compassionate leave, calamity leave, etc.
Batu Kawan, Penang
Melaka (Home-based)
Negeri Sembilan (Home-based)
Software Application Engineer
Batu Kawan, Penang
Technical Trainer
Batu Kawan, Penang
Job Description
ViTrox is a Penang-based design and manufacturing company that puts today’s most imperative digital transformation with compassionate innovation at the heart of its brand. We turn the best machine vision technology into trusted solutions for semiconductor manufacturers.
As we continue to expand, we need an enthusiastic technical trainer to conduct technical training on company products for internal & external parties.
Responsibilities
Conduct technical training on company products for internal and external parties
Prepare training materials according to the level of targeted users
Work closely with internal teams to create technical documentation, including user manual, revision for products or process info, etc.
Study drawings, specifications, mockups and product samples to integrate and delineate technology, operating procedure and production sequence and details
Key Qualifications
Background in Engineering / Computer Science / English Language / Translation & Interpretation / Business & Marketing or equivalent field of study
Good communication and presentation skills
Passion for learning and patient to teach
Copywriting or technical writing experience is a plus
Past experience in multimedia & design will be an added advantage
Body, mind and soul: Free lunch, sports facilities, gym, etc.
Financial well-being: Bonuses, Share Grant Scheme, car loan interest subsidy, relocation allowance, etc.
Growth: Education Assistance Programme, training leave, etc.
Prevention and recovery: Free medical and hospitalisation insurance, personal accident insurance,
unlimited visits to panel clinics, specialist claim, and optical/dental claim, etc.
Flexibility and convenience: Free parking, in-house cafe, in-house ATM, etc.
Compassion: Compassionate leave, calamity leave, etc.
ViTrox is a design and manufacturing company that powers machine vision solutions for semiconductor and electronics packaging companies. From digitising manufacturing processes to scanning product defects, our products perform reliably at higher speeds and with greater precision.
Our manufacturing operations team is looking for an assembly technician to be part of the ViTrox experience and play a critical role in ensuring machine output.
Responsibilities
Assemble, set up and buyoff the machine vision system
Troubleshoot machine vision systems and support daily production operations
Perform machine assembly, alignment and tuning
Assist in project data collection and documentation
Work with engineers for cost down, cycle time reduction and quality improvement projects
Ensure the machine on-time delivery
Perform daily 5S housekeeping practises in the production area
Key Qualifications
Background in Engineering (Electrical & Electronics / Mechatronics)
Experience with good computer skills
Flexible to work irregular hours depending on the production schedule
Able to read and understand Bahasa Malaysia, English and Chinese
Vision system knowledge will be an added advantage
Body, mind and soul: Free lunch, sports facilities, gym, etc.
Financial well-being: Bonuses, Share Grant Scheme, car loan interest subsidy, relocation allowance, etc.
Growth: Education Assistance Programme, training leave, etc.
Prevention and recovery: Free medical and hospitalisation insurance, personal accident insurance,
unlimited visits to panel clinics, specialist claim, and optical/dental claim, etc.
Flexibility and convenience: Free parking, in-house cafe, in-house ATM, etc.
Compassion: Compassionate leave, calamity leave, etc.
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